Are you a business owner / Dealer Principal / General Manager / After Sales Manager / or Service Manager and want to achieve performance improvements in the following areas of your dealership??

• Customer Satisfaction, Customer Satisfaction Survey Scores and Customer Retention

• Service Department Throughput

• Sales per/Repair Order

• New & Used Vehicle Sales Lead Generation

At Automotive Talent, we believe the success of any business starts with the creation, development and inspirational leadership of a highly-skilled, well prepared and engaged team of professionals.

Let’s face it; with diminishing profits in the ‘front-end’ of the modern dealership, the highly competitive nature of vehicle, finance and insurance sales, and the increasing expectations of the modern consumer, the role of the ‘back-end’ or aftersales department (service and parts) has never been more important in driving the success and profitability of a dealership.

Despite this fact, the service department frontline staff remain some of the most poorly prepared, trained and supported within the business.
With a reputation as a leader in the field of talent acquisition, Automotive Talent is excited to be launching an array of additional services to assist your business with the immediate and sustainable optimisation of your aftersales department through the use of industry best practises. Our new services now include the following;

• Aftersales Department Business Development

• Service Department leadership and frontline staff training and development

• Locum Service Manager

Please contact us to discuss how Automotive Talent can tailor our various business development, staff training and locum services to assist your team to achieve its short, medium and long-term performance objectives and industry benchmark results for your business.