Automotive Service Advisor | Brisbane South
We’re seeking an experienced automotive Service Advisor to join our client’s team in Brisbane. Feel like part of the family too and apply today!
- Volume, multi-brand dealership
- Strong customer retention
- A secure company, with career growth opportunity
About the Company
Our client is a high volume dealership group in the Brisbane area. They represent multiple top ten brands in their dealership network. Their leadership is dynamic and progressive, and they foster a strong team culture.
Being the Service Advisor, your role is to:
- Drive the workload for the department.
- Manage our client’s customer’s experience from booking, greeting, sales opportunities, and explanation of work performed.
- You are the face of the department and customer service professional. Your charter is to exceed your customers’ expectations at all times, and in turn, ensure they are a customer for life!
Duties and Responsibilities
- Manage your customer’s experience
- Manage the daily workload for the department
- Maximise all sales and GP opportunities
- Maintain accurate records
- Build and maintain customer base
Skills and Experience
- Prestige Brand exposure preferred but not essential
- Experience in a similar role essential
- Top-level customer service skills
- Good communication skills
- High-level time management skills essential
- Knowledge of dealership management systems, preferably AutoIT/Units
Culture and Benefits
Be a part of a strong business, with the security of being backed by a larger company, and feel of a family business. They have a history of retaining and developing their team members for more challenging roles, so how far you go in the business is up to you!
Would you like a confidential discussion regarding this position? Please call Cameron on 1300 005 678 or simply apply now. We’ll be in touch.
We are local to South East Queensland and partner with car dealerships across Australia to assist with their recruitment/employment needs finding the ‘perfect fit’ solutions. We are passionate about all things automotive and have the ability and experience to place ALL roles within the industry.
Covering all aspects of the automotive industry, we would be honoured to be your career partner.
For more about this and other current jobs please visit our website at www.automotivetalent.com.au where you can also register with or contact us.