Is this the key to customer engagement?

This is our take on Customer Engagement…….what’s yours?

Who do you look up to the most?

Most of you know that we have a detailed approach when it comes to analysing candidates. This is performed always, and never compromised through a face to face meeting in a comfortable environment. One question we ask of all our candidates in these meetings is about the mentors from their[…]

7 Awesome Habits of Highly Effective People

As we go through our daily-by-day lives without a pause or a moment to think about what it is we are actually doing, it’s easy to assume we are working as effectively as we can. It is important to take that pause and observe others in action. Are we working[…]

The Too Hard Basket!

The other day I read a blog post that really rang true to me. Written by my great friend Chris Parkes, leader of the team at his company called Strategic Jam. The blog in question is about the lost potential in our industry, and making the most of your current[…]

Merry Christmas and Happy New Year

Where is the revolving door in your business?

Do you measure staff turnover in your business? Our industry, for many reasons, has had a staff turnover rate higher than average. This is due to many reasons, some self inflicted, some not. There are many reasons for this and you can pigeonhole these reasons into 2 firm categories.  […]

Why should you use a recruiter for your next role? Here is the answer.

You are at your desk, or at home watching TV when you get a call from a recruiter who has found your contact information using the many secrets of the trade. Before you hang up the phone, remember that recruiters can hold the keys to the hidden jewels of the[…]